Services
We don’t do performative DEI. We help you build systems, culture, and strategies that actually work for the people you’re trying to serve. Explore our signature services below.
Board Transformation
Tired of board meetings that feel polite but pointless? We’ll help you build a board that reflects your community and knows how to have real, productive conversations that move your mission forward.
Crisis Response Preparation
When crises impact marginalized communities, your response—or lack thereof—can build trust or erode it. We equip your organization with proactive strategies and values-aligned communication plans that foster resilience and connection.
Program Redesign
If your community-facing programs aren’t reaching or retaining the people they’re meant for, it’s time to rethink your approach. We guide you in co-creating offerings with the communities you serve to ensure relevance, trust, and long-term engagement.
Staff Training & Development
One-time trainings don’t change culture—skill-building does. Our professional development offerings are practical, psychologically grounded, and designed to help your team communicate across difference with clarity, accountability, and confidence.
Board Transformation
You’re craving
Board meetings where multiple perspectives are actively sought and valued
Recruitment processes that attract diverse candidates who actually want to serve
Decision-making that considers impacts on different populations
Leadership development that creates pathways for underrepresented voices
A board culture where disagreement is seen as valuable rather than uncomfortable
You look around your board table and see the same demographic staring back at you, meeting after meeting. The same people dominate conversations while others sit silently. Your recruitment efforts are not attracting people who look, think, and act like the community you serve. Your board members are good people but they are unable to recognize what is preventing long lasting change from happening.
Or perhaps you've added some diversity, but these newer members rarely speak up. Board discussions feel either artificially polite or uncomfortably tense. Many organizations struggle with board diversification because they approach it as simply adding "diverse members" without addressing the psychological dynamics that make boards unwelcoming to marginalized identities. We'll help you build a board culture that actually represents your community while creating genuine belonging.
Our secret ingredients
We begin by observing your current board dynamics—noticing who speaks, who gets interrupted, how decisions actually get made (versus how you think they get made). Then, we train your board in specific psychological techniques for navigating difficult conversations productively. And we help you measure success through actual behavior change, not just demographic shifts.
The final dish
We begin by observing your current board dynamics—noticing who speaks, who gets interrupted, how decisions actually get made (versus how you think they get made). Then, we train your board in specific psychological techniques for navigating difficult conversations productively. And we help you measure success through actual behavior change, not just demographic shifts.
Program Redesign
You’re craving
Board meetings where multiple perspectives are actively sought and valued
Recruitment processes that attract diverse candidates who actually want to serve
Decision-making that considers impacts on different populations
Leadership development that creates pathways for underrepresented voices
A board culture where disagreement is seen as valuable rather than uncomfortable
You've created programs labeled for "underserved communities," but somehow your attendance numbers keep disappointing. Your outreach efforts aren't connecting. When people do show up, they slip away and never return. You're left scratching your head, sensing that something about your approach just isn't resonating, but you can't quite put your finger on what it is.
Organizations habitually design programs based on assumptions about community needs rather than doing the work of authentic engagement with diverse perspectives. Tired of creating services "for" communities instead of "with" them? We'll help you design programs that serve diverse populations without the awkward savior vibes that make everyone cringe.
Our secret ingredients
We begin by observing your current board dynamics—noticing who speaks, who gets interrupted, how decisions actually get made (versus how you think they get made). Then, we train your board in specific psychological techniques for navigating difficult conversations productively. And we help you measure success through actual behavior change, not just demographic shifts.
The final dish
We begin by observing your current board dynamics—noticing who speaks, who gets interrupted, how decisions actually get made (versus how you think they get made). Then, we train your board in specific psychological techniques for navigating difficult conversations productively. And we help you measure success through actual behavior change, not just demographic shifts.
Crisis Response Preparation
You’re craving
Clear guidance about when and how to respond to different situations
Communication that feels authentic and aligned with your values
Support structures for staff members who are personally affected by these crises
Leadership that can address difficult situations with confidence
Community relationships resilient enough to withstand challenging times
When events impact marginalized communities—from policy changes to acts of violence—many organizations find themselves uncertain how to respond. You want to say something meaningful, but worry about finding the right words. Or in the rush to respond quickly, you end up with a statement that doesn't quite capture your authentic values. Either way, it's a missed opportunity to build trust with your community.
When marginalized communities are impacted, the silence in workplaces can be deafening. People wonder: "Can I even mention this here? Will anyone acknowledge what's happening?" We help you build the psychological safety that makes these moments opportunities for connection rather than division.
Our secret ingredients
We help you develop specific protocols for different types of crises, creating templates that can be quickly customized while maintaining an authentic voice. We train your leadership team in trauma-informed communication principles that work in real-world situations. And most importantly, we help you build the ongoing relationships that make crisis response meaningful rather than merely reactive.
The final dish
You have clear, ready-to-implement protocols for different scenarios. Your responses feel authentic because they're grounded in your organization’s actual values. Your community knows you'll address difficult situations with both compassion and concrete action. When the next crisis happens, you're prepared to respond in ways that strengthen your community bonds rather than leaving people wondering where you stand.
Staff Training and Development
You’re craving
Staff who can navigate uncomfortable situations with confidence and understand both the "why" and "how" of inclusion
Meetings where different perspectives aren't just tolerated but actively hunted down and valued
A culture where people have practical skills for addressing microaggressions and exclusion AND where people can acknowledge mistakes and grow from them
Relationships that bridge differences rather than politely pretending they don't exist
Your team sits through the occasional training that creates temporary awareness but doesn't change everyday behaviors. People walk away knowing what words to avoid, but completely clueless about what to actually do differently. Conversations about identity and inclusion feel like walking through a minefield rather than generating new possibilities. Despite everyone's good intentions, you watch the same exclusionary patterns play out on repeat.
Traditional diversity training often increases awareness without building practical skills, leaving people anxious and disengaged rather than motivated to play their part in creating meaningful change.
Our secret ingredients
We design interactive learning experiences that go beyond surface awareness to build specific skills—like how to have difficult conversations that actually go somewhere, how to recognize and interrupt exclusionary patterns in real time, and how to recover when inevitable mistakes happen. We use psychological techniques that address the emotional barriers to change, not just the intellectual ones. And we create structures for ongoing practice, because real skill development requires repetition, not just one-and-done workshops.
The final dish
Your team no longer dreads trainings that increase anxiety without building useful skills. Our development programs deliver practical tools that create real change (and won't have your team updating their resumes during the session). Your staff develops genuine skills for inclusive communication, addressing uncomfortable situations directly, and building authentic relationships across differences. These skills become part of your everyday culture through ongoing practice, not just annual workshops that everyone promptly forgets.
Contact us
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